tag:ahmesen.instatus.com,2005:/history Ahmesen Status - Incident history 2025-09-19T10:00:00.000+00:00 Ahmesen tag:ahmesen.instatus.com,2005:Maintenance/cmfqn2xeb018s35cmfkd0237m 2025-09-19T10:00:00.000+00:00 2025-09-19T11:37:39.020+00:00 Nameserver Maintenance Type: Maintenance

Duration: 1 hour and 38 minutes

Affected Components: Nameservers, Ahmesen - Toronto ON, Canada

Sep 19, 11:37:39 GMT+0
Completed - Maintenance has completed successfully..

Sep 19, 10:00:00 GMT+0
Identified - We are scheduling routine maintenance for our Nameserver System. System should have minimal downtime due to redundancy provided by multiple nameservers. .

Sep 19, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:ahmesen.instatus.com,2005:Maintenance/cmfqmqidx001dxy1fxucvpvuq 2025-09-19T09:30:00.000+00:00 2025-09-19T09:30:00.000+00:00 Network Upgrades in the Toronto (TOR) Region Type: Maintenance

Duration: 1 hour

Affected Components: Ahmesen - Toronto ON, Canada

Sep 19, 09:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Sep 19, 09:30:01 GMT+0
Identified - Maintenance is now in progress.

Sep 19, 10:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:ahmesen.instatus.com,2005:Incident/cmfp7ok5j00kqn2cevfto4ble 2025-09-18T09:31:42.594+00:00 2025-09-18T17:00:00.000+00:00 Issue with Lightwire Drops Type: Incident

Duration: 1 day, 7 hours and 28 minutes

Affected Components: Lightwire Drops

Sep 18, 17:00:00 GMT+0
Resolved - This incident has been resolved..

Sep 18, 09:31:42 GMT+0
Identified - An error has occurred involving improper configuration of the Lightwire Drops Serverside System..

]]> tag:ahmesen.instatus.com,2005:Incident/cmfp03cwj00k91141pwlubkhs 2025-09-18T05:59:15.629+00:00 2025-09-18T05:59:15.629+00:00 Maintenance in TOR3 Region Type: Incident

Duration: 1 hour and 1 minute

Affected Components: Ahmesen - Toronto ON, Canada

Sep 18, 05:59:15 GMT+0
Investigating - We are conducting storage upgrades in the TOR region affecting some Lightwire Servers..

Sep 18, 07:00:03 GMT+0
Resolved - Storage Upgrades have been completed..

]]> tag:ahmesen.instatus.com,2005:Incident/cmflcvp8o01ob14bbf3koxbez 2025-09-15T16:46:07.278+00:00 2025-09-15T16:46:07.278+00:00 Dashboard Migration Type: Incident

Duration: 5 hours and 19 minutes

Affected Components: API, Website, Ahmesen - The Hague, The Netherlands, Ahmesen - Toronto ON, Canada

Sep 15, 16:46:07 GMT+0
Investigating - We are Migrating the Lightwire Control Panel Downtime should be minimal, but will occur in order to maintain data integrity..

Sep 15, 22:05:13 GMT+0
Resolved - The dashboard migration has been completed. Server Migrations will be underway shortly..

]]> tag:ahmesen.instatus.com,2005:Incident/cmfl1y75400jpel5kx3vig169 2025-09-15T11:40:09.407+00:00 2025-09-15T12:04:07.658+00:00 Lightwire Site Migration Type: Incident

Duration: 24 minutes

Affected Components: Ahmesen - Toronto ON, Canada, Website, Nameservers, Ahmesen - The Hague, The Netherlands

Sep 15, 12:04:07 GMT+0
Resolved - Site migration has been completed..

Sep 15, 11:40:09 GMT+0
Identified - We are migrating the Lightwire Hosting website across regions..

]]> tag:ahmesen.instatus.com,2005:Incident/cmfcfz66a008q7o3jbz658tmy 2025-09-09T11:02:54.221+00:00 2025-09-09T11:02:54.221+00:00 Nameserver Migration Type: Incident

Duration: 24 minutes

Affected Components: Nameservers

Sep 9, 11:02:54 GMT+0
Investigating - We are migrating our Primary Nameserver from the Netherlands to our Toronto region. Downtime is expected to be minimal due to redundancy provided by multiple regions. We aim to complete this by 8AM Eastern Time..

Sep 9, 11:27:01 GMT+0
Resolved - Nameserver migration has been completed..

]]> tag:ahmesen.instatus.com,2005:Incident/cmfc6kvro00hghkf7hpj7xg4d 2025-09-09T06:39:51.055+00:00 2025-09-09T11:01:18.053+00:00 Planned Maintenance in Toronto (TOR/YYZ) Region Type: Incident

Duration: 4 hours and 21 minutes

Affected Components: Ahmesen - Toronto ON, Canada, Edge

Sep 9, 11:01:18 GMT+0
Resolved - Systems are now online. .

Sep 9, 06:39:51 GMT+0
Identified - We will be working on hardware upgrades. 2 hours are planned for the maintenance window, however actual downtime should be minimal..

]]> tag:ahmesen.instatus.com,2005:Incident/cmd3zcec7007ta1xdthw3pwdf 2025-07-15T03:35:43.506+00:00 2025-07-15T06:00:00.000+00:00 Routine Maintenance in Toronto (TOR/YYZ) Region Type: Incident

Duration: 2 hours and 24 minutes

Affected Components: Ahmesen - Toronto ON, Canada

Jul 15, 06:00:00 GMT+0
Resolved - Maintenance has been completed..

Jul 15, 03:35:43 GMT+0
Identified - We will be performing routine maintenance in the Toronto (TOR/YYZ), Ontario region. Minimal downtime is expected as systems will remain online and available..

Jul 15, 04:16:39 GMT+0
Identified - We are upgrading some systems. Some downtime should be expected as certain nodes may reboot multiple times over the course of the updates. AHMESEN Global Services should stay online due to our fault tolerance..

]]> tag:ahmesen.instatus.com,2005:Incident/cmd3lex4v00y8tgeidlts735l 2025-07-14T21:05:46.948+00:00 2025-07-14T21:05:46.948+00:00 Regional Networking Outage Type: Incident

Duration: 24 minutes

Affected Components: API, Website, Edge, Nameservers, Ahmesen - The Hague, The Netherlands

Jul 14, 21:05:46 GMT+0
Investigating - We are currently investigating this incident..

Jul 14, 21:16:52 GMT+0
Monitoring - We have implemented a potential fix and are currently monitoring server & network performance for The Hague region..

Jul 14, 21:29:27 GMT+0
Resolved - We have determined the cause of the incident and rectified issues. Normal telemetry monitoring will continue as always..

]]> tag:ahmesen.instatus.com,2005:Incident/cmd3l7ja300s0vfm0r44zdiqa 2025-07-14T21:00:02.359+00:00 2025-07-14T21:00:02.359+00:00 Routine Maintenance in Toronto (TOR/YYZ) Region Type: Incident

Duration: 2 hours

Affected Components: Ahmesen - Toronto ON, Canada, Edge

Jul 14, 21:00:02 GMT+0
Identified - We are conducting routine maintenance on nodes in this region. Minimal downtime is expected, and we aim to ensure systems remain online during the maintenance process..

Jul 14, 23:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:ahmesen.instatus.com,2005:Incident/cm60wc6pd006n4es3u3utmgzp 2025-01-17T16:00:00.000+00:00 2025-01-17T16:00:00.000+00:00 Planned Mainteinance in The Hague Type: Incident

Duration: 4 hours and 45 minutes

Affected Components: API, Website, Nameservers, Ahmesen - The Hague, The Netherlands

Jan 17, 16:00:00 GMT+0
Identified - We are migrating physical server hardware in The Hague. Estimated downtime will be 30 minutes to 1 hour. Begin at 17:00 CET / 11:00 EST. .

Jan 17, 19:48:26 GMT+0
Monitoring - We have completed the migration to the new node. Some services may still be starting up. We will be monitoring for any issues..

Jan 17, 20:45:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:ahmesen.instatus.com,2005:Incident/cm5vl6cyu001v1idv3zwow1oj 2025-01-13T22:15:00.000+00:00 2025-01-13T22:15:00.000+00:00 Planned Mainteinance in Falkenstein Type: Incident

Duration: 16 minutes

Affected Components: Lightwire - Falkenstein, Germany

Jan 13, 22:15:00 GMT+0
Identified - We are going to be working on planned improvements to our backup system. We expect downtime to be minimal or non-existent, but are warning our customers just in case. .

Jan 13, 22:31:28 GMT+0
Resolved - Maintenance has been completed. Servers should continue to function normally..

]]> tag:ahmesen.instatus.com,2005:Maintenance/cm3szab4g001d8fun14ya27w5 2024-11-22T16:49:00.000+00:00 2024-11-22T17:47:19.535+00:00 Lightwire Maintenance Type: Maintenance

Duration: 58 minutes

Affected Components: API, Website, Ahmesen - The Hague, The Netherlands

Nov 22, 17:47:19 GMT+0
Completed - Maintenance has completed successfully..

Nov 22, 16:49:00 GMT+0
Identified - Some hotfixes.

]]> tag:ahmesen.instatus.com,2005:Maintenance/cm3bgr6a30019t3xlzbr8c5gm 2024-11-10T10:40:01.000+00:00 2024-11-10T10:40:01.000+00:00 Lightwire Maintenance Type: Maintenance

Affected Components: Ahmesen - The Hague, The Netherlands

Nov 10, 10:40:01 GMT+0
Completed - Maintenance is now in progress.

]]> tag:ahmesen.instatus.com,2005:Incident/clp60u5h1364961oojcx0xi17d 2023-11-19T22:00:08.190+00:00 2023-11-19T22:30:00.000+00:00 Complete Node Failure Type: Incident

Duration: 3 days and 18 hours

Affected Components: API, Website, Ahmesen - The Hague, The Netherlands

Nov 19, 22:30:00 GMT+0
Resolved - This incident has been resolved..

Nov 19, 21:00:00 GMT+0
Identified - A node has failed and the issue has been detected..

Nov 19, 22:00:00 GMT+0
Monitoring - We implemented a modified configuration and are now monitoring performance..

]]> tag:ahmesen.instatus.com,2005:Incident/clkcm15yt841635caocnohvq2ts 2023-07-23T00:44:00.000+00:00 2023-07-21T00:44:00.000+00:00 Routine Maintenance Type: Incident

Duration: 7 days and 12 hours

Affected Components: Nameservers, Ahmesen - The Hague, The Netherlands

Jul 21, 00:44:00 GMT+0
Monitoring - Maintainance completed and status is under scrutinity..

Jul 20, 23:44:00 GMT+0
Identified - We are applying a new configuration to improve node redundancy and speeds..

Jul 21, 02:44:00 GMT+0
Resolved - Routine Maintenance has been completed..

]]> tag:ahmesen.instatus.com,2005:Incident/clixkty33118179bcojbjpfdy69 2023-06-15T14:10:00.000+00:00 2023-06-15T14:10:00.000+00:00 Lightwire - Partial Node Failure Type: Incident

Duration: 3 days, 2 hours and 10 minutes

Affected Components: Ahmesen - The Hague, The Netherlands

Jun 15, 14:10:00 GMT+0
Investigating - We are currently investigating an incident with our minecraft servers. All other services are fully operational..

Jun 15, 20:15:00 GMT+0
Identified - An error has been detected with a filesystem. We are trying to recover as much data as we can. .

Jun 18, 16:20:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:ahmesen.instatus.com,2005:Incident/cliw5p2dd487201x6oiyd2ruxo8 2023-06-14T19:34:00.000+00:00 2023-06-14T19:34:00.000+00:00 Lightwire - Partial Node Failure Type: Incident

Duration: 9 hours

Affected Components: Ahmesen - The Hague, The Netherlands

Jun 14, 19:34:00 GMT+0
Identified - A problem has been detected with a node's storage systems. Engineers are working on restoring backups and rectifying the issue..

Jun 14, 22:03:31 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 15, 04:34:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:ahmesen.instatus.com,2005:Incident/clb6rsib123140g8n08etfjo9s 2022-12-02T15:18:00.000+00:00 2022-12-02T15:18:00.000+00:00 Performance Issues in The Hague Type: Incident

Duration: 7 hours

Affected Components: Website, Ahmesen - The Hague, The Netherlands, Nameservers

Dec 2, 15:18:00 GMT+0
Investigating - We are currently investigating this incident..

Dec 2, 18:34:41 GMT+0
Identified - An instance was causing performance issues and has been isolated.

Dec 2, 22:18:00 GMT+0
Resolved - Performance is normal.

]]> tag:ahmesen.instatus.com,2005:Incident/claqn9pcq47242hen59dwsxga8 2022-11-21T00:00:00.000+00:00 2022-11-21T00:00:00.000+00:00 Degraded Performance Type: Incident

Affected Components: Ahmesen - The Hague, The Netherlands

Nov 21, 00:00:00 GMT+0
Resolved - Resolved problems causing some instances to have abnormal latency..

]]> tag:ahmesen.instatus.com,2005:Incident/cl9t76yyu13615poobwkuh2te7 2022-10-24T06:30:00.000+00:00 2022-10-24T07:05:00.000+00:00 Node Upgrade Type: Incident

Duration: 1 day and 35 minutes

Affected Components: Ahmesen - The Hague, The Netherlands

Oct 24, 07:05:00 GMT+0
Resolved - We just resolved the issue!.

Oct 24, 06:30:00 GMT+0
Monitoring - We are upgrading a node.

]]> tag:ahmesen.instatus.com,2005:Incident/cl17jmmrs977821etn1s7c3x9nf 2022-03-26T07:40:58.281+00:00 2022-03-26T13:33:30.245+00:00 Router Upgrade Type: Incident

Duration: 5 hours and 53 minutes

Affected Components: Ahmesen - The Hague, The Netherlands

Mar 26, 13:33:30 GMT+0
Resolved - All upgrades are now completed..

Mar 26, 07:40:58 GMT+0
Identified - We are currently working on a router upgrade to introduce redundancy and resiliency to our network There should be minimal outages, and the outages should further be limited to anything running on our NAT infrastructure in The Hague..

Mar 26, 12:40:00 GMT+0
Monitoring - All upgrades are completed, and we are continuing monitoring for stability. .

]]> tag:ahmesen.instatus.com,2005:Incident/cl12gogjg196298b6ljm9hf0nhj 2022-03-22T18:19:35.783+00:00 2022-03-23T00:14:00.000+00:00 Routine Maintenance in The Hague Type: Incident

Duration: 14 days, 18 hours and 25 minutes

Affected Components: Ahmesen - The Hague, The Netherlands, Website, Nameservers

Mar 23, 00:14:00 GMT+0
Resolved - All maintenance is now completed..

Mar 22, 18:19:35 GMT+0
Identified - We are performing Routine Maintenance on our server in The Hague..

Mar 22, 19:03:22 GMT+0
Monitoring - Maintenance on our node continues, while taking longer than normal, nothing out of concern has occurred. .

Mar 22, 21:29:25 GMT+0
Monitoring - Continued optimisation upgrades.

]]> tag:ahmesen.instatus.com,2005:Incident/ckydowvg82208e5n59iqzyg25 2022-01-14T00:56:24.674+00:00 2022-01-14T02:50:38.874+00:00 Node failure in The Hague Type: Incident

Duration: 7 hours and 23 minutes

Affected Components: Ahmesen - The Hague, The Netherlands

Jan 14, 02:50:38 GMT+0
Identified - Incident upgraded to node failure, we are now working to mitigate underlying server faults..

Jan 14, 07:49:50 GMT+0
Monitoring - We have managed to recover data within our server and are now in the process of bringing VMs back online. .

Jan 14, 00:56:24 GMT+0
Investigating - We are currently investigating this incident..

Jan 14, 01:00:17 GMT+0
Identified - An issue has been identified with the network configuration, and we are now working on a fix..

Jan 14, 08:19:13 GMT+0
Resolved - Faulty node has resumed normal operations.

]]> tag:ahmesen.instatus.com,2005:Incident/cky7lavmv10918drod7ijdadcv 2022-01-09T17:52:00.000+00:00 2022-01-09T18:38:28.969+00:00 Intermittent connectivity issues Type: Incident

Duration: 2 hours and 19 minutes

Jan 9, 18:38:28 GMT+0
Monitoring - We are currently monitoring our implementation of a fix. .

Jan 9, 20:10:53 GMT+0
Resolved - Issues have been resolved, and network performance has resumed to normal conditions..

Jan 9, 17:52:00 GMT+0
Investigating - We are currently investigating this incident..

Jan 9, 18:32:37 GMT+0
Identified - We have identified a problem with the network configuration and are continuing to work on a fix for this incident..

]]> tag:ahmesen.instatus.com,2005:Incident/ckuyq2lzy879951tfn2y5vbvel1 2021-10-19T23:32:36.408+00:00 2021-10-19T23:32:36.408+00:00 Edge Nameservers fail to resolve Type: Incident

Duration: 7 hours and 50 minutes

Affected Components: Nameservers, Edge

Oct 19, 23:32:36 GMT+0
Investigating - We are currently investigating this incident..

Oct 19, 23:35:29 GMT+0
Identified - Issue found with DNS propagation. We are continuing to work on a fix for this incident..

Oct 20, 04:20:00 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Oct 20, 07:22:22 GMT+0
Resolved - Nameservers are operational, System maintenance scheduled in the upcoming days..

]]> tag:ahmesen.instatus.com,2005:Incident/ckuxp4pwe449266tfn2vfmjaygn 2021-10-19T06:17:33.331+00:00 2021-10-19T06:17:33.331+00:00 Nameservers fail to resolve Type: Incident

Duration: 20 minutes

Affected Components: Edge, Nameservers

Oct 19, 06:17:33 GMT+0
Investigating - Nameservers inconsistently fail to resolve. We are currently investigating this incident..

Oct 19, 06:37:19 GMT+0
Resolved - Nameservers are fully operational..

Oct 19, 06:22:23 GMT+0
Identified - Issue identified with Edge Nameservers. We are continuing to work on a fix for this incident..

Oct 19, 06:32:25 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

]]>